Author Archive
Instant Messenger Security at the Small Business
Many small businesses shrug off tools that provide extra internet security because of the costs and complexities of the issues. Instant messenger security is no different. Many small businesses reach for a public instant messenger just to save the time and money. But here are a few reasons why that decision could be costing you [...]
Corporate Instant Messenger Support Tips
A corporate instant messenger can be a God send for support teams that find themselves burried with phone calls and voicemails. If employees know to use the corporate instant messenger to contact support, most companies will see a decline in voice mail and call que wait times. This is especially true when employees start getting [...]
Download Instant Messenger: Two Options
The Brosix enterprise instant messenger has multiple download options when you are ready to distribute the application to the workforce. But before we dive into your options, here’s a little disclaimer: please never download an instant messenger from anywhere other than the Brosix.com or Brosix.org domains. This is just to protect you from potential security [...]
Corporate Messenger 101
Most IT directors and managers understand the basics of a corporate messenger and the fundamental functions it should handle. But what about the rest of the world? Lots of small to medium businesses can’t afford a pro to help with day-to-day decisions. So here’s a run down of the basic corporate messenger features you should [...]
Enterprise Instant Messenger: Step One to Avoiding the Blended Attack
The enemy is getting smarter. Sure, you want to keep your employees productive, but where is the line between productivity and allowing them to fall victim to the latest “blended” attacks being manufactured by malware authors. As we’ll discuss, an enterprise instant messenger may be one of the smartest moves you can make. The problem [...]
Business Instant Messenger: What makes it secure?
When a business gets burned by a security leak for the first time they almost always discover that an instant messaging program was used. This can come in the form of passwords being conned out of an employee, a file with a virus sent through a file transfer, or important messages being intercepted by a [...]
Corporate Instant Messenger Checklist
Like most businesses these days, you might be considering a corporate instant messenger as a means to increase security and productivity. So what are the key features you should be looking for? How can you tell if your top choice is really the best corporate instant messenger for the job? Here’s a list and a [...]
When to Use the IM Client Screen Shot Tool
In continuing with our theme of how and when to use the Brosix tool kit, a discussion of the screen shot tool seems appropriate. Training your staff on when to use which tool can help them save time, which in turn saves the company money. Screen shot You can use the built in screen shot [...]
Screen Sharing Vs Co-Browsing
So what’s the difference between screen sharing and co-browsing? Why would you want both? Well, technically, you could get away with only using the screen sharing tool in Brosix, but the added feature of co-browsing can sure come in handy in certain situations. Screen sharing The screen sharing tool allows either you to share what [...]
Instant Messenger will Revolutionize Your Business
Small and large businesses alike have been using an instant messenger as a powerful business tool, but many have not yet jumped on board. Why is that? Many answers are given: security, employees chat with family and friends all day, employees just gossip about office matters instead of work. All of these are great reasons [...]
