Author Archive
Download Instant Messenger Safety Tips
Security is quickly becoming one of the most important issues that families and businesses have to deal with when selecting the right instant messenger. Besides the typical form of attack via instant messengers, now we have to worry about where to download an instant messenger. So here are a few tips for making sure you [...]
Use Instant Messenger for Tech Support
It’s nothing new: instant messenger is the big new technology that businesses are turning to for productivity gains. But only a few have really begun to fully realize all the benefits of an instant messenger. For example, tech support could easily be one of the primary benefactors of an instant messenger, and here’s a few [...]
Instant Messenger Security: Top 3 Attacks
For businesses who use an instant messenger to communicate, there are a few VERY impornt instant messenger security tips you should know about. Believe it or not there are actually people out there whose sole occupation is attacking businesses for the purpose of either gleaning useful information or even hijacking your company servers. 1. The [...]
Enterprise IM Client Selection: Support Matters
Features and interface get a lot of attention in the IM Client industry, but what about the support that comes with it? I’d argue that the quality of the support that comes with your enterprise IM Client is just as important as the feature list. Let’s face it: 90% of why we use an IM Client is to quickly chat with co-workers. The other features, while important, simply are not used as much.
Who are you, again?
Here’s the scene: you’re typing away, minding your own business. You’re working on an important report actually. It’s the first bit of quiet in the office you’ve had in days and you’re finally getting some good work done. Coffee’s just the right temperature. All you can hear is the tap-tap of keys, the air conditioning, [...]
Emoti-whats?!
Ever instant message with the smiley happy work mate? You know the type: they end every sentence with some sort of smiley face or other picture. They seem to have all the short-cut keys memorized. Maybe they have assigned hot keys so they can quickly drop a quick smiley-heart-heart combo. Who knows. While you are [...]
Instant Messaging Ninja Tactics
While Instant Messaging my be the best thing for business productivity since the internet itself – let’s face it – somedays it seems like people won’t leave you alone. You’ve got work to get done and your team knows you are a go-to person for problems. What’s the solution? Here are a few ninja [...]
Email vs. Instant Messenger – Really a fair fight?
Need a quick test to see if instant messaging is faster than email? Email a friend or team mate a file. Open your instant messenger Send an instant message to the same person asking them if they’ve received the file. When they haven’t, send them the file through the file-sharing tool Hands down this little [...]
IM Client Selection
So, you’ve seen the light. You understand that your staff can be incredibly more productive if they have access to an IM Client. After all, instant messaging can allow for the fast exchange of documents, ideas, and answers. But where do you start? Should you use any old IM client?
IM Client + Business = Productivity
Let’s face it. Some people are a bit more tech savvy than others, as this little example demonstrates. Clearly the “chatters” had access to the internet, otherwise they couldn’t be chatting! And that’s why instant messaging is so important – it creates instant access to important resources. In other words, your people can more efficiently communicate.
