This post is part of a series about universal chat, a new feature coming to Brosix in 2013!
When you have a business that you want to maintain and you are eager to provide ideal customer service, incorporating a universal chat program is one solution that is simple and can help to boost your company’s overall credibility and recognition online. Whether you are providing merchandise and products or services to your online visitors and consumers, using a universal chat program can be extremely beneficial when you want to keep a positive reputation for your business.
Using a universal chat program is a way to create both public and private chat networks for individuals and businesses alike to stay in touch with contacts and potential clients or customers. Creating private chat networks for clients and consumers is a way to provide customer support and assistance without the use of phones or having to hire additional employees to stay in touch with users.
Universal chat programs also allow those who have accounts to log in to multiple accounts when chatting with family, friends and even business colleagues to stay in touch or to discuss business plans. For businesses who want a new method of providing live communication to visitors and consumers, working with a universal chat program is an ideal solution. Using a chat program that is universal is another way to eliminate all physical borders when expanding a business online.