Instant messaging has been viewed by many as a convenient and personal way to communicate and stay in touch with friends, family and colleagues. But there are different use cases for several people. One such demographic are the deaf or hard of hearing population. Sign language has been their preferred choice of communication. IMs can mean so much more to the hearing impaired than it can mean to you and me. It’s an entire new way of communicating for the hearing impaired.
The technology deployed in Instant Messengers today can create a level playing field for the deaf community. The hearing impaired can now do tasks such as scheduling a meeting, interacting with friends and families with ease. Not only can they use chat functionalities available in today’s IMs but do so much more in terms of productivity with things such as Screen Share, Co-Browse and also interact with sign language using video calls. With the increase in Internet connectivity more and more hearing impaired users are finding IMs as their go to communication tool. Internet based IM also provides an opportunity for the hearing impaired to communicate with anonymity without having to disclose their disability, if they chose to do so.
According to a research carried out at University of Haifa in Israel, it was found that the hearing impaired teens generally feel lonely and suffer from low self-esteem as compared to hearing people. In such a scenario, Instant Messengers can be a boon for the hearing impaired in ways more than one.
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Human resource departments in companies today conduct a lot of interviews on daily basis to match the right candidate with the right profile. Interview costs can be high for companies if they are looking to test candidates from far away states because it can include paying for air fares and accommodation. With the increase in broadband speeds and technological advances in Instant Messengers, companies are now using Video calls to conduct long-distance or even international interviews at least for the initial round.
Video Interviews can really help companies save on transportation costs and setting up interviews is much quicker. With companies looking to hire global talent, video interviews are the way to go forward for initial screening. It’s even convenient for the candidates to interview from their home or office without having to travel long distances. Video interview can also be less stressful than in person interviews if the candidate is well prepared.
It’s important for Companies to use the right Instant Messenger for conducting interviews. Brosix with its comprehensive features can be a good choice for organizations looking to conduct video interviews. It’s essential for employers and employees to select a quiet place to do the interview because the microphone would pick up even the faintest of sounds. Common tips like dressing well, being active, confident and well prepared still hold true for video interviews.
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Whether you’re commuting or at home, at office or at the gym, an Instant Messenger is the tool that keeps you connected with business activities. You can use Instant Messaging as a collaborative tool and have IM conferencing which would tantamount to virtual business meetings. Such collaborative conferencing would lead to faster business decisions and reduced costs. This would increase the overall enterprise decision making, and increase profitability.
Modern and encrypted Instant Messengers provide features such as file and screen sharing. You can scan a document from your Smartphone and send it over an encrypted connection of your IM client. Employees can have virtual meetings by sharing screens on their PCs, Tablets or Smartphone’s. Further more you can do brainstorming sessions with features such as whiteboards. You can deploy Enterprise IM clients for your entire staff. IT professionals in your organization can have complete control and flexibility of the admin panel. The feature list of some Instant Messaging solutions is so comprehensive that it’s not just meant to send and receive messages but much more than that.
You can also deploy some Instant Messaging solutions on your customer service websites which would help you service your customers in real time and save on costs at the same time.
Instant Messaging: Fast, Secure and Simple.
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I know that confrontation is something that no one looks forward to. However, there comes a time when confrontation is necessary and can’t be avoided. Even then, instead of speaking to the person you have a disagreement with face-to-face, many people resort to other methods — phone, email, or instant messaging.
And when it comes to instant messaging, especially hosted instant messaging, confrontation and fighting over this method of communication isn’t always the best method to use. For one, if you are using a hosted or secure IM client to have your conversations, what you say may be recorded by the program and can be seen by the security administrator of the program.
Even if you aren’t using a hosted IM messenger, confrontation is best handled face-to-face. This way, what you say can’t be misinterpreted because the other person cannot see your face or the hear the tone of your voice. Sarcasm also usually doesn’t carry well over instant messaging conversations, and this may “fuel the fire” and make an argument become bigger than it needs to be.
Face-to-face conversations also tend to be more productive because each person is solely focused on what is being said, instead of trying to multi-task during an IM conversation. Overall, if a confrontation arises, it’s important to handle it as soon as possible so it can be resolved and no more useless energy and anxiety is spent on it.
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Making all of our communication instant, in text messages, emails, cell phone calls, and finally, instant messaging, has made us a society of expecting an answer right away. While sometimes this has made us more efficient, effective, and better communicators, it has also made us somewhat impatient.
If I see that a friend of mine is online, and their buddy name is marked as “Available”, I get irritated if I try to talk to them and ask them a question, and they don’t respond. This is probably the only communication medium where I feel this way. For text messages, emails, or phone calls, I don’t get antsy if I don’t get an immediate response.
I guess that is why it’s called ‘instant’ messaging- the status messages are there for a reason- so we can mark ourselves as ‘Busy’, ‘Away’, ‘Available’ or a short message of what we are doing in case people wish to contact us. This is definitely not something we can do with text, phone calls, or emails (unless we are gone for a long period of time and can set an email auto-responder).
A important rule of thumb is to utilize your status messages- if you cannot talk or respond, then set your status message as ‘Away’ or ‘Busy’ with a time of when you’ll be able to talk again (if possible).
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There is a lot of new technology that is available that instant messaging users may find interesting. One of the biggest trends today that instant messaging users may find interesting is the idea of unified messaging systems. Unified messaging systems are systems that not only allow you to communicate via instant messages, it also allows you to send faxes and voice mail messages.
Being able to communicate using all of these mediums is especially important for people who are in businesses. It is easier for you to get the tasks that you need to get done accomplished when you are able to do all these things at once.
Another huge trend in technology that instant messaging users may find interesting would be internet messaging presence management. Internet messaging presence management helps you to keep your online information more secure and your presence less noticeable. This is why Brosix users have better peace of mind, since the Brosix servers are encrypted, so your instant messaging conversations stay secure.
This is a good thing, obviously, since the internet is full of people, and you never know who may try to get into your secure data and files. They may hack into your computer, try to take your identity, and the like.
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Those who want to keep in touch with their friends while they are traveling may not want to pay for some expensive roaming charges. However, this is not the only way to make sure that people aren’t paying too much for their services. Those who are able to connect to the internet from their mobile devices can save a lot of money this way. They won’t have to use their mobile data, but they will still be able to instant message all of their friends and family.
Many current instant messaging services are also able to use via a smartphone. This will allow people to stay in touch even with others who are on the go. Many of these even come at no cost, and that can help people who want to save some money while they are out traveling. Even those who have to take a lot of business trips won’t have to upgrade their cell phone services, they will just have to find some places that has access to wi-fi. Nowadays, that is many different places. There are even ways that people can get a mobile wi-fi hotspot. That means that they will be able to bring instant messaging with them wherever they go.
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Staying on top of what is happening in your industry is a great way to be a good communicator with your co-workers, supervisors, and others in your industry. If you are educated about what is going on within your professional industry, any communications you do through instant messenger, emails, and even at presentations will make you stand out among your peers.
Here are some of the ways that you can stay on top of industry news:
- Set up Google Alerts for industry keywords, competitor names, and your company name
- Set up a blog reader, like Bloglovin or Feedly, and add industry blogs. Read them every day.
- Listen to audiobook versions of books in your industry as you are driving to and from work during the week (try the library for books!)
- View news aggregators that collect headlines from your industry, making it easy to stay caught up.
- Attend conferences to keep skills fresh
- Attend networking or speaking events
These are just some of the ways where you can stay on top of industry headlines, blog posts, books, and news.
Do you have any other ideas on how to stay current in your industry? Let us know!