Instant messaging in the workplace differs significantly from friendly instant messaging. After all, the workplace is a formal environment and instant messaging is no exception. This article will share some basic common practices and professional etiquette for instant messaging in the workplace.
In informal instant messaging, it is acceptable to use abbreviations like using “u” and “ur” for “you” and “your,” respectively. Do not use this kind of abbreviation in professional instant messages unless you already know that your workplace uses them. Many people see them as unprofessional in general, though exceptions exist. Offices where timing is paramount like trading firms tend to use IM abbreviations more frequently than others.
Email is generally written as long form correspondence like a letter. Instant messages, on the other hand, are a more conversational medium, so it is normal to write instant messages in a less constructed manner than emails. The crux of this distinction comes from the fact that we generally expect a series of quick replies in instant messages, but we can expect hours or days between email responses. Writing directly and succinctly is very important to instant messages. For instance, one might write several questions into one email and expect them all to be answered in the response. It would be more appropriate to ask these questions one at a time over an instant messenger.
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Instant messaging now allows you to get your ideas across in real time. This ability to communicate quickly, privately, and on the fly makes instant messaging one of the best new tools available in the workplace. Instant messaging is great when communicating with clients and colleagues. Succeeding in the workplace now often involves being able to use instant messaging to its full advantage.
In order to fully utilize instant messaging in the workplace it is important to be brief, appropriate and understandable. Brief messages are easy to understand and can be read quickly. By creating brief messages the conversation can flow easily between clients and colleagues. This allows business to be settled quickly and efficiently. It’s also important to be appropriate while instant messaging at the workplace, especially when messaging other workers. Keep messages limited to business or to small talk. Avoid any messages that may be considered unprofessional.
The most important thing to remember when using instant messaging in the workplace is to make your messages clear. Remember that not everyone is familiar with acronyms and internet lingo. You want to be concise in order to get your point across. If you follow these tips then you will be able to utilize instant messaging in the office to the best of your abilities.
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What began as a person-to-person technology, designed for conducting one-on-one personal conversation, has now ingrained itself into the world of business and entrepreneurship. Many businessmen, and women, are choosing to dictate their efforts through text-based internet messaging, rather than the traditional means of business communication, such as telephone and email correspondence. With its instantaneous outreach and efficiency, real-time information sharing has allowed business to move at a much more rapid pace, than just a decade ago.
Instant messaging is not an “old” concept. However, it is not as new as some would suggest. Having been around for some time, it has now found itself with a breath of new life, as it relates to the business world. It is, in its purest sense, the most inexpensive means of communication. For many, it serves as a safer, more reliable means of facilitating information transfer than its counterpart, e-mail communication.
Used properly in a secure business environment, internet messaging can be an extremely beneficial addition to your company’s communications network. Internet messaging can reduce the time and effort required to facilitate business transactions and can, most certainly, help improve your business’s reaction to the moves of new competition and the ever-increasing speed of business.
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In this day and age, where information and communication are vital components of running a business, instant messaging (IM) programs have overshot the basic electronic letter. While both e-mail and IM programs can convey text to the recipient or recipients, in the case of mass memorandums, IM programs can engage the recipient instantly, and within real time. IM programs can be utilized in establishing a dialogue between parties rather than the likely game of communications-based Catch that e-mail can entail.
Depending on the specific IM program, a user can make use of, and combine, multiple features beyond simple text communication
- Attaching and sending documents (such as important .pdf or .doc files) to the necessary parties.
- Establishing hyperlinks within text
- VOIP (short for Voice-Over Internet Protocol) for non-visual communication methods (such as a conference call between clients and employees)
- Full video chat
It’s also worth noting that, at least within the United States, the transcripts and logs from IM programs can serve as evidence of business activities for the purpose of both government regulations as well as within court systems.
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The instant messaging software and apps have become extremely popular in the workplace. There are many times where this type of communication is much more effective than the email or other forms of communication.
Sometimes a person may be in a meeting, but there may be a need to get this person current information. This info may actually pertain to the meeting so this is a good time to get an instant message out.
There are also times when a group of employees may need to have access to information like passwords or certain shared Intranet access folders. It is good to have this type of information sent through instant messaging apps because it can be sent directly to the recipients. Private instant messaging can be used to send passwords and this cuts down on breaches in network security.
The office is changing more and more each day. For many years physical documents were the most important form of communication outside of verbal communication. This was complemented by email and text messaging, but today instant messaging reigns. It’s the fastest form of communication to other employees. This is the perfect way to relay messages and quickly get the attention of other employees that need information.
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While instant messaging may have started as a social fad back in the 1990’s, today’s business market has come to depend on it. More and more business women and men are turning to instant messaging services for their business communication needs. These messages, no longer aimed at gossiping, but rather tools for instant access to company personnel to accomplish time-sensitive tasks in an elegant manner.
Instant messaging has always been a critical tool to instantly connect individuals on the fly. However, add some collaborative tools such as whiteboards, file sharing and other powerful features, and suddenly you have a tool for powerful team and project management. Using instant messaging for business applications is flexible, nearly instant, cloud based and easily accessible on the go for works on mobile devices such as laptops, tablets and phone devices.
Adding security to these methods of communication is simple with enterprise solutions offered by many companies. Secure gateways and protocols are nearly standard in today’s instant messenger options. In addition, the proprietary communication methods of the past are dissolving, replaced by interchangeability between networks so employees can access other members on other popular networks. If you have not made the switch yet, now is the time to do so! Join the countless businesses who have already discovered the power of instant message networking today.
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In today’s high tech world, if you aren’t mobile, you are probably missing out on a lot of things. While text messaging is a great thing, you must have the recipient’s cell number and then there are text and data limits. Currently jumping on the scene is instant messaging. IMs are beneficial because they make talking to friends and coworkers much simpler, and all you need is a chat ID.
Imagine planning a weekend get together with friends. You could send a mass text message, but waiting until everyone can check it and give input could take a while. A better option would be to use an instant messaging app.
What about a company that needs to hold a last minute meeting? You could try to get everyone together on a conference call or video chat or better yet, use instant messaging and those needed at the meeting can participate on the go.
Instant messaging apps such as Brosix allow users to instantly talk to each other. Most of these apps are free and can use a local WiFi connection. This will cut down on data usage. Some IM apps also allow users to send pictures and video, making it idea for businesses with contacts across the country or world.
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Instant messaging was the quickest way to talk to someone back in the 1990′s. As technology progressed and social media emerged, instant messages slowly became all but obsolete. Text messaging slowly phased out the IM, or so people thought.
Instant messaging is making a comeback and especially in the business world.
Not too long ago, companies would have to schedule meetings and possibly wait days or weeks to get a project in order. A meeting could be scheduled with employees within the same office or with clients within a close proximity, but those in other states or countries would have to be sent an email with the project information attached and then several emails later a decision would be made.
Not so in today’s world. With the re-emergence of the instant message, companies can send meeting and project information to everyone involved with one click. Photos and graphs can be attached and viewed instantly and a constant conversation can take place immediately. Larger companies can also be provided with security using Enterprise Instant Messaging. Several larger providers of IM services offer this secure option. Smaller business can also benefit from consumer based IM solutions. These are less expensive and are idea for small business. Whatever need a company has, instant messaging can help.
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Are you familiar with the unspoken rules of netiquette? Most people make a few innocent mistakes when instant messaging, and it winds up escalating into bigger issue than it has to be. By learning a few simple do’s and don’ts regarding instant messaging, you can avoid inadvertently offending a friend or coworker in the long run.
Typing in all capital letters is one of the cardinal sins of instant messaging. On the internet, capital letters signify shouting, and sending a message in all capital letters not only can offend the recipient, but it can make you seem utterly foolish. Imagine a person who shouts incessantly while engaging in conversation. That’s you when you type exclusively capital letters.
Nothing can aggravate another person more than having a text conversation, only for the other person to abruptly stop responding. Imagine approaching your best friend and striking up a conversation, only for him or her to walk away mid sentence. That’s what it’s like when you fail to respond to a message.
Many text based messaging systems have a system of text-based smiley faces, or emoticons available. A well placed emoticon now and then can do wonders to convey one’s emotions, but excessive emoticons serve to be nothing but a nuisance. Picture a person who does nothing but go around grinning from ear to ear, seems irritating, doesn’t it?
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During the summer people need to stay in contact in order to function. They also need to do it in a way that is fun. New applications for the iPhone and Android make this possible today for everyone. Instant messaging applications can be helpful for communicating within all areas of life.
Brosix is getting ready to release multi-chat protocol and the updated version will soon be available in iPhone and Android. It offers everything that basic instant messaging offers, along with the ease of use for a search engine. Smilies make it fun, and it is great to communicate with your friends and even co-workers, no matter where you are (even the beach)!
Instant messaging applications allow everyone to stay in contact at all times. That helps our world to remain in constant contact in a fun way through smilies and other fun features which are available in both applications. In one click everyone’s entire world will be available for instant messaging. All it takes is deciding which one works for the type of life that the user has this summer.
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