How to Use Enterprise Instant Messaging in Your Company
Brosix is a powerful, secure private enterprise instant messaging service. When your business is ready to increase information sharing security, cut out advertising and out-of-company contacts, and have the ability to manage users and permissions, then you are ready for Brosix Enterprise Instant Messaging. Brosix increases productivity focusing users solely on company business by eliminating outside contacts and distracting advertisements. Then there are all the great features – in which permissions are managed by your company’s IT administrator – such as text messaging, chat history, voice chat, video chat, file transfer, co-browse (users view the same screen), whiteboard, and many more. Brosix Enterprise Instant Messaging increases the efficiency with which your company can communicate between different departments and locations. Once you simply set up your Brosix network, implementing its use is a breeze.
Customized Set-up
Brosix maintains their own servers leaving only the administration of the enterprise instant messaging to your IT department. With the easy-to-use online administration console, they will begin setting up user IDs and permissions for each user. They can also generate a default contact list, another great advantage over each user taking the time to set up their contacts. Features can be assigned to users on an individual basis. Also available in the administration console are user activity logs, including all chats, voice calls, and file transfers.
Implementation
The following is a list of features to which users will have access, along with some tips on how to use each feature effectively within your company:
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Text messaging – ideal for simple communication between departments throughout the business day, available when users are offline as well: the message will appear next time they log on. Get a quick answer from your colleague even in the middle of a conference call.
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Chat history – chats are automatically stored so they can be referred back to as needed.
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Voice chat – make use of this feature to keep phone lines free or in cooperation with other features such as the whiteboard to clearly communicate ideas. If the recipient of your call isn’t in, you can leave a voicemail.
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Video chat – reduce traveling to other company locations for meetings by using the secure video chat feature.
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File transfer – send confidential files related to your chat session from the same console.
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Co-Browse – instead of trying to explain what you are looking at on a website, invite your coworker to a Co-Browse session. The website will be opened in a window allowing both users to see and navigate throughout the site. If one user clicks on a link, the page will change in both users’ co-browse session window.
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Whiteboard – allows you to invite another user to a whiteboard session where both can collaborate on a new design or idea. Users can modify the whiteboard simultaneously making it great for brainstorming sessions.
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Screen sharing – another incredibly helpful tool for sharing information and reducing travel time and expenses. Simply open a screen sharing session with any user in your contact list. They will be able to see your screen as you run through a presentation or upcoming project and provide immediate feedback.
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Voice conference – to complete your online meeting using Whiteboard, Co-Browse, or Screen Sharing, invite attendees to a voice conference where all can listen and speak as needed during your presentation.
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User Status – alerts other users that you are online and available, or online and busy, or away.
Using Brosix enterprise instant messaging provides so many advantages, that your company can’t go wrong with this service. Not only will inter-office communication be easier, but it will also be more secure. Download your IM package from Brosix today so that you can rest easy tomorrow knowing that your corporate communications are in safe hands.
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[...] Enterprise instant messaging is effective because messages can be sent very quickly. If someone is working on a project and suddenly remembers a question he meant to ask a collaborator, he can IM the other party in seconds, and likely receive a response just as quickly. By contrast, a phone call would take several minutes, and the other person might not be available to speak, which would result in everyone’s favorite game of phone tag. Even emails are less efficient because the other party may not respond for several hours or even days. Part of the efficiency of enterprise instant messaging comes from the ability to identify oneself as available or not; employees don’t waste time trying to talk with someone who isn’t there. [...]