Instant messaging is a great tool to use when trying to make decisions, whether they be big or small, business or personal. There are several instances where your instant messaging contacts could give you advice on decisions, such as:
- Where to eat lunch
- Deciding between Halloween costumes
- What time to have the team meeting
- Where to go on vacation
- Which presentation cover to use
and so on. Instant messaging is a great decision tool because it is fast and you get advice from a real person that you know and trust. Making personal decisions via IM may be OK in your workplace; it is probably best to find out the company environment and if top managers mind some personal conversation during work hours. Some instant messaging networks can be monitored by administrators (like in Brosix Enterprise instant messaging) so be aware of this when IMing with a colleague or co-worker.
But for the indecisive businessperson who needs help making up their mind, IM can be a tool that gets a faster response than email or leaving a voicemail, especially if the person is online and at their desk. Try it out– ask someone for advice on a decision you have to make and see how it goes!