Business IM Client Support: Spam Blocking
IM spam may not be as big a problem as email spam right now, but it will be, and the right business IM client will help you get ahead of the spammers before it becomes a problem. IM spam will be able to carry viruses just like emails, but trying to block IM spam is [...]
Corporate Instant Messenger Support Tips
A corporate instant messenger can be a God send for support teams that find themselves burried with phone calls and voicemails. If employees know to use the corporate instant messenger to contact support, most companies will see a decline in voice mail and call que wait times. This is especially true when employees start getting [...]
Brosix Support
One of the many great features for Brosix is the amount of support you will receive if you use us for your enterprise messaging needs. We host your network which takes out the guess work of installation and maintenance, which is obviously a good thing. The other great part of using Brosix is that the [...]
Enterprise IM Client Selection: Support Matters
Features and interface get a lot of attention in the IM Client industry, but what about the support that comes with it? I’d argue that the quality of the support that comes with your enterprise IM Client is just as important as the feature list. Let’s face it: 90% of why we use an IM Client is to quickly chat with co-workers. The other features, while important, simply are not used as much.
