Business Instant Messaging: The New Business Meeting

A business instant messenger is a great productivity tool for any office. The urgency of the current economy to cut costs has made the convenience of a quality instant messenger service even more valuable.  Having a business instant messenger with the right features will allow you and your employees to cut travel costs and time [...]

Secure Instant Messaging: Protect Your Business

It is obvious that instant messaging is an asset to business. With instant messaging, users can communicate more quickly and efficiently with one another than just about any other form of long distance communication. Because of the sensitive nature of many business and professional communications, it is imperative that companies have secure instant messaging. Unfortunately, [...]

The Many Uses for a Business Instant Messenger

A business instant messenger is a great productivity tool for any office. It will help increase the efficiency with which your business can communicate between different departments and locations. An enterprise business instant messenger client is engineered – for business use specifically – to allow IT administrators to create and monitor user accounts, not only [...]

Instant Message Your Questions and Save Valuable Company Time

With as simple of a tool as instant message, there is no need for long conversations, delays due to emails, or even a need for scheduling a group meeting. Sending your questions through instant message will save forgetting about it later. Here are some more details on how messaging tools can be the perfect communication [...]

How to Remain Productive with Corporate Messenger

A corporate messenger is designed to help you exchange information with coworkers and clients very quickly and efficiently. Instant messaging is faster than phone calls, and unlike emailing, you can get an immediate response. Still, instant messaging can easily get out of control. Quick questions sent by IM can turn into long chats, and answering [...]

Instant Messenger Security Issues and Solutions

With identity theft and corporate espionage on the rise, having instant messenger security is essential now more than ever. Hackers can use instant messaging as an unchecked doorway into any computer. Once a hacker has the “in” on one computer, the instant messaging software can be used to infect everyone in a business. Here are [...]

When Not To Use Business Instant Messaging

With more and more companies using a private business instant messaging client like Brosix it’s easy to have more conversations through the IM client. The problem is that not all conversations should be had through this medium. So here are a few situations where business instant messaging may not be the right tool.
Documentation
Ever had someone [...]

Corporate Instant Messenger Support Tips

A corporate instant messenger can be a God send for support teams that find themselves burried with phone calls and voicemails. If employees know to use the corporate instant messenger to contact support, most companies will see a decline in voice mail and call que wait times. This is especially true when employees start getting [...]

Corporate Messenger 101

Most IT directors and managers understand the basics of a corporate messenger and the fundamental functions it should handle. But what about the rest of the world? Lots of small to medium businesses can’t afford a pro to help with day-to-day decisions. So here’s a run down of the basic corporate messenger features you should [...]

Keeping Business Instant Messaging Business

When companies first look at taking on a business IM the most pressing concern is keeping that business IM about business. While almost no system is 100% fool proof, there is a lot that a company can do to keep their business IM from becoming a party zone.
Host it Yourself
If you host the IM [...]