It can be hard to communicate with someone via instant messaging when it isn’t their favorite way to stay in touch. However, there are some ways to make this online communication process a lot easier:
- Communicate your needs. Explain to the other person why you like using instant messaging over other forms of communication, such as greater productivity and less interruptions. Once they see your side, they might be more willing to use it more.
- Be willing to compromise. Maybe the other person doesn’t mind using IM for simple questions, but they would prefer email for sending documents or longer messages. Be willing to accommodate this request and they should be willing to do the same for you.
- Find out company feelings. If the rest of the company is also adverse to using instant messaging, then it may be time to evaluate how you are communicating. If you can get a better response via email or a phone call, then it may be time to use those forms of communicating over instant messaging.
- Continue to validate instant messaging use. If instant messaging will really help how you communicate with this person and others as a whole, then continue to fight for the right to regularly use instant messaging. Chances are people will come around!