Just because you have access to a business instant messenger does not mean that you are going to use it every minute of every day. That being said, it is important that you are taking full advantage of the many benefits that one of these programs has to offer.
Some people turn on their business instant messenger as soon as they arrive at work in the morning. This is the first thing they do – before they even check their email. By doing this, you know for sure that you are going to be available via IM from the very start of the day.
On the other hand, there are many who only sign in when they are going to use the instant messenger. At any other time they leave it off. While there is nothing wrong with this, keep the following in mind: when your instant messenger is off people cannot get in touch with you via this method of communication.
It is easy to get into one habit or another in terms of when you use a business instant messenger. As long as you are doing what is best for you and your company, you don’t have anything to worry about. If you see that a change is needed, make sure you adjust your approach. A business instant messenger is a great tool, and you should be taking full advantage.