Twenty-somethings, teenagers, and pre-teens have all grown up in a society that has been built on technology. Children in elementary school are being handed iPhones or iPads before they can even write in cursive, yet they know what Facebook is or how to download a game from the app store.
This type of dependence on technology is changing the way we as human beings communicate with one another. For this reason, many 13-28 year olds (and even beyond) prefer using instant messaging, email, and texting to communicate at work and with their friends and family. Not only does instant messaging make them more accessible, it also allows them to multi-task, something that is also more commonplace in our society today.
Technology has caused our attention spans to become shorter and shorter, thus leading to a desire for methods of communication that are as quick as possible. Because instant messaging can give users an instant response digitally from the person they want to talk to, it is an ideal way to stay in touch with everyone these growing generations may know.
While the dependence on technology, combined with our need to multi-task so we don’t miss anything, is seen by both positive and negative by users, the fact remains that instant messaging will continue to be a mainstay method of online communication.