If you were to instant message someone in the 1970’s, you would be talking to someone on a CB radio. Today, conversations are right at your fingertips. It’s as simple as sitting at a computer or using your smartphone to send a message to someone. The messages are even instantaneous. Some would argue that instant messaging is a waste of time and even that it is an ineffective form of communication. However, when time and convenience are priority, instant messaging becomes a great tool. Especially in a corporate setting. When has time and convenience not been a priority for companies?
Less than a decade ago, communication had to be performed with two people in a room or over a phone. It always was dependent on whether the other person had time. Have you ever called someone in times of absolute panic only to get a message? Have you ever made an appointment only to show up and the person was unavailable? Instant messaging has alleviated a lot of these headaches. What’s amazing is that instant messaging is a great way to streamline a company. A company once replete with no communication can now easily and quickly update everyone on the status of a project, check on the status of meetings and even see what is for lunch. The benefits of instant messaging are endless.