There are a few new reasons why you need to use Brosix for your in-house messaging system, especially when you run a company that has several departments: Local Groups, Multiple Administrators, User data security levels, as well as the ability to Restrict Access To User Data. These are new features integrated into Brosix, and you can access them via your Control Panel.
Local Groups. If your company is stratified and organized into different departments, there are conversations that are specific only to certain departments. Not everyone needs to know about the new hires that the Human Resources department is onboarding. Neither does Engineering need to know the new stats for the Social Media efforts that the Marketing department is achieving. While there are news and communications that will affect the company on a system-wide basis, most of the time, there is no need for a department to know what the other departments are doing. Stratifying the communications, even through IM, helps minimize the noise and helps your organization’s units do what they do best.
The Human Resources department would be best put to task at recruiting, hiring, and managing the rest of the company and the individuals that are part of it, the Engineering department is best at designing and creating the company’s products (applicable only for car, computer hardware, appliance, and similar companies), while the Marketing team takes care of the promotional campaigns that get the word out on your company’s products. As you can see, each function is unique, and does not necessarily depend on input from the other department. While these different departments can converge in other Groups, namely, the Global Groups, these teams definitely need an arena where they can communicate amongst themselves.
While regular face to face meetings are still very helpful in allowing the company culture to thrive, while bringing everyone up to speed on company news, communicating via Instant Messenger is convenient and documented. For those discussions that are set on IM via Brosix, now you can create chatrooms, Groups, for each department in your organization.
While all users can create new Local Groups by default, Administrators can block access to this feature.
For more information, visit the Brosix Help Library entry for Local Groups.
Multiple Administrators. Now, Brosix allows your employees access to the app’s features on different levels:
Administrator. The Administrator can access all the settings in Brosix, as well as view and manage all the users’ data.
Billing. This user level can access the invoices and payments, as well as set, manage, and edit the payment details. Ideally for the Accounting department, so that they can be on top of the monthly billing for Brosix.
User. Most of your employees have no need for access to settings or billing. They just need to use Brosix as a communication tool, so most employees can be set at the User level; no need for them to be able to view, access, and manage data that wouldn’t be pertinent to their function in your organization.
For more information, visit the Brosix Help Library entry for Multiple Administrators.
Restrict Access To User Data. This function allows the Admin to set users in 3 different security levels: Normal, Restricted, and High.
Normal. Users set to this level can see fellow Users, but not Restricted users.
Restricted. Restricted users are, in essence, “stealth” users. Only fellow Restricted users and High-level users, such as Administrators with full access can see these accounts.
High. This account security level has access to all functions and can view users across all security levels, which are applicable to Administrators.
This function will come in handy when you need to create users that will be able to “listen in” unobtrusively to team conversations. The rest of the team members in the Local Groups will not be able to see the Restricted users, but the Restricted users and the Administrators can see them. This user level access can be good for HR personnel and senior management employees, so that they can monitor conversations among the teams. This would be crucial for maintaining the company’s data security, as well as monitor for abuse between employees. This may also come in handy for checking for adherence to company policies, rules and regulations.
For more information, visit the Brosix Help Library entry for Restrict Access To User Data.